August also offered to send me a new lock. August offered to send a free Connect Bridge to resolve the battery drain. For the Apple HomeKit issue, Ive factory reset the lock about 3-4 times. Lock and unlock your door with your phone. Ever since, Ive had issues with the following: - Lock will auto-unlock, even knowing Im already home and manually lock the door. Add secure keyless entry to your home with an August Smart Lock for your front door. I bought a August Smart Lock because the Level lock wont fit in my apartment door. It also supports Amazon Alexa, Apple HomeKit, Google Assistant, and. Update : I spent an hour on the phone with August. August Smart Lock WiFi Gen 4 - Weird Issues. The new August Wi-Fi Smart Lock (249.99) is the company’s smallest model to date, and its first to offer embedded Wi-Fi. I love them.Thanks for watching guys we truly appreciate the support If you have questions, comments, or. It seems that either I have a defective lock, or August's product is absolute crap. We bought and installed some August Smart Locks. I got home, and the lock unlocked itself about 3-4 times before the app said "We will not try to unlock your door again until you've left your home". Buy the August Smart Door Lock for a keyless deadbolt with DoorSense Technology that can be controlled remotely with the August app. WiFi only has to pass through one wall, and even happens when the access point is 2-3ft away.įor the final issue, this just started happening today. This network has a super simple password, and uses MAC filtering for an extra layer of security. I'm using a Unifi U6-Lite, and have a dedicated 2.4ghz only WiFi network setup for my IoT devices. The last time this happened, I had to replace the batteries, even knowing I've never received any email or push notification.įor the WiFi issue, all devices in my home have 0 issue connecting to my WiFi. Apple HomeKit just shows "No Response", however I get the notifications from HomeKit saying the door has been unlocked or locked.įor the Lock Unavailable issue, this happens randomly. Both my Apple TV 4K (second gen), and my HomePod Mini are within line of sight, about 10-15ft away from the lock. Lock will auto-unlock, even knowing I'm already home and manually lock the door.įor the Apple HomeKit issue, I've factory reset the lock about 3-4 times. August Smart Lock Pro + Connect Hub - Wi-Fi Smart Lock for Keyless Entry - Works with Alexa, Google Assistant, and More Silver 4.2 out of 5 stars 11,065 363.99 363. Lock randomly disconnects from WiFi, then reconnects Lock randomly goes "LOCK UNAVAILABLE" in the app Lock won't communicate with Apple HomeKit Ever since, I've had issues with the following: I bought a August Smart Lock because the Level lock won't fit in my apartment door.
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